Privacy Policy

Grosvenor Casino Nottingham is committed to protecting the privacy of its customers. This Privacy Policy outlines how we collect, use, and protect personal data.

What Data Do We Collect?

We collect information from visitors to our website and those who create an account with us. This includes:

• Contact details: name, email address, phone number
• Demographic information: age range, location
• Online behavior: how you interact with our site and services

Why Do We Need Your Data?

We use your data for the following purposes:

• To provide and improve our website and services
• To send promotional materials about our products and events
• To personalize your experience on our site
• To comply with UK Gambling Commission regulations

How Do We Collect Data?

We collect data directly from you through online forms, account sign-ups, and in-person interactions at the casino. We also use cookies to track your behavior on our website.

Who Has Access to Your Data?

Only authorized employees of Grosvenor Casino Nottingham have access to your data. We protect it with robust security measures, including encryption.

How Long Do We Keep Your Data?

We keep your data for as long as you are an active customer or user of our services. After a period of inactivity, we may delete some information to comply with UK GDPR regulations.

Can You Remove Your Information?

You can request removal of your personal details at any time by contacting us directly.

Do We Share Data with Third Parties?

We share anonymized and aggregated data with third-party providers for analytical purposes. This helps us improve our services.

How Do I Contact Grosvenor Casino Nottingham?

If you have questions or concerns about this Privacy Policy, please contact us at the following address:

Grosvenor Casino LimitedTOR Saint-Cloud Way Maidenhead SL6 8BN United Kingdom

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify customers of any changes and provide information on what they can do to protect their data.

By creating an account or using our services, you consent to the terms outlined in this Privacy Policy.